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In this special episode we join the RSPCA volunteers, staff and vets at animal shelters across the country as they care for the 3000 dogs in their care over the Christmas period. For the first time on The Dog Rescuers we get an insight into the RSPCA national call centre at Christmas, responding to around 11,000 calls from the concerned public over between Christmas and New Year. One such call that comes in live to the National Call Centre is tasked out to Inspector Emily Collins, who races to rescue unloved Pomeranian Freddie, left abandoned in disgusting conditions.